SNAP Office - Cleburne County Department of Human Services

Cleburne County Department of Human Services
1521 W Main St
Heber Springs, AR - 72543
(501) 362-3298

Cleburne County Department of Human Services Details

Supplemental Nutrition Assistance ProgramThe Supplemental Nutrition Assistance Program (SNAP) (formerly known as Food Stamp Program) provides food assistance to eligible households to cover a portion of a household's food budget. Benefits are distributed through an Electronic Benefits Transfer (EBT) card. SNAP benefits can be used to purchase eligible food items for home consumption including seeds and plants which produce food for consumption by SNAP households. Farmers markets are available for SNAP benefits as well as eligible retailers. In addition to food assistance, the program provides SNAP recipients with nutrition education, employment and training, and work experience in some cases. Helpful documents for SNAP and TEA: A Social Security Number (SSN) or proof of application for an SSN for each householdmember applying for benefits. Documentation of legal alien status for each non-citizen applying for benefits. Proof of identity for the applicant. Proof of residence. Proof of all income. Proof of the value of resources such as, but not limited to, bank accounts, certificates of deposit, stocks,bonds, and vehicles. Proof of medical expenses for household members over the age of 60 or living with a disability, only if youwant these expenses to be claimed. Proof of current utility bills, only if you want to use your actual utility costs to calculate your SNAP benefitamount. NOTE: SNAP allows certain households to use a "utility standard." Ask your worker if actualcosts or the utility standard will be best for your household. If you are applying for TEA benefits for a child, proof of that child's age and proof of that child's relationshipto you. How long does it take to process an application? Most SNAP applications must be processed within 30 days. However, we mustprocess your SNAP application within seven days (expedited service) if: Your household has $100 or less in cash, bank accounts, or other liquidresources and less than $150 in countable income; OR Your current shelter costs are more than your income and liquid resources; OR You are a migrant or seasonal farm worker and your household has little or no income at the time youapply. TEA applications should be processed within 30 days. If you complete the screening questions in the SNAP Expedited Service section, we will determine if yourhousehold is entitled to expedited service in SNAP. How will I know if my application has been approved or denied? When we take action on your application for SNAP or TEA, we will send you a notice to tell you if your applicationhas been approved or denied. If I am eligible, how will I get my benefits? If you participate in the SNAP and/or the TEA Program, you will receive an electronic benefitstransfer (EBT) card that looks similar to a debit card. Your EBT card will be used to access yourSNAP and/or TEA benefits. SNAP benefits may only be accessed at authorized retailers, suchas grocery stores and approved farmers markets.

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User questions and answers

Help our users find out more about Cleburne County Department of Human Services.

How long does it take for my application to get approved?

More than 30 days

Wednesday, October 19, 2022

What are the types of assistance I can apply for in this office?

Medicaid, SNAP, TEA

Wednesday, October 19, 2022

Do I need to make an appointment or can I just come in?

Appointment

Wednesday, October 19, 2022

What type of documentation do I need to apply for food stamps?

I was asked to provide more than 30 different documents, some of which had to be filled out by previous employers

Wednesday, October 19, 2022

Comments

2022-10-19 15:47:26

This experience has been miserable across the board. They scheduled an over-the-phone interview the same day I applied at 6:45 PM - no one called for that appointment and I was only alerted via mail (not email). When they called the next day they apologized for the scheduling error. They asked some basic questions and said they would let me know what forms they needed or documents were required. After waiting two weeks I finally called in to find out some items were now past due and I would likely have to apply all over again. The only mail that I received from them was the one chastising me for missing my appointment and passive aggressively letting me know that I needed to contact them or would simply be denied - I got that email more than a week after the appointment was scheduled, though I still never got the notice of appointment. When you have a program that exists to provide help to people and then set tons of hurdles it doesn't make much sense. People starving shouldn't be something that is so incredibly rigid and impossible to get through. I am so disappointed with this experience.

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