5000-1 Norwood Avenue
Jacksonville, FL - 32208
(904) 723-2079
Fax Number: (866) 619-5720
Gateway Service Center Details
The United States Department of Agricultures (USDA) Supplemental Nutrition Assistance Program (SNAP), commonly known as food assistance in Florida and formerly known as the Food Stamp Program, provides food benefits, access to a healthy diet, and education on food preparation and nutrition to low-income households. You must apply online or in person for this program.
Approved recipients receive their benefits in an EBT card that is used like an ATM card and can use it to purchased eligible food at authorized retail food stores. Alcoholic beverages, tobacco, pet food, cleaning supplies, paper products and other non-food items cannot be purchased with SNAP benefits.
Eligibility:
- Applicants must provide proof of their identity.
- Healthy adults, 18 to 50 years of age, who do not have dependent children or are not pregnant, can only get food assistance benefits for 3 months in a 3-year period if they are not working or participating in a work or workfare program.
- Most households must pass a gross income limit less than or equal to 200% of the Federal Poverty Level (FPL).
- Individuals must live in the state of Florida.
- Individuals must be a U.S. citizen or have a qualified non-citizen status.
- Individuals must provide a Social Security Number or proof they have applied for one.
- Certain individuals must cooperate with the state's child support enforcement agency to prove a child's legal relationship to their parent and to get the court to order child support payments.
Other Programs:
Temporary Cash Assistance
For additional information contact Toll Free number 1-(866) 762-2237
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User questions and answers
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Comments
I have been trying to reach someone for months about my snap benefits. They are saying Im not cooperating with child support. However I dont pay child support, My daughters mother is supposed to pay me but She never has paid anything.
Access account says verification needed but I haven’t gotten a call an no one is answering any of the numbers provided to call it’s always saying representatives are busy at the moment. Please try your call again later. This has gotten out of hand if there isn’t any employees then make announcement broadcast it we as in the people need our benefits on time.
I have never in all of my 52 years of life, known of an organization, as hard to communicate with as this. When I need questions answered, I can get no one EVER, no matter what number that I call.
I went to the office yesterday and applied for food stamp benefits. The office was located off Art Museum Drive in Jacksonville. Is there a website where I can check the process of my application? I have tried to find either a phone number or a website and am unable to find either.