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Dubuque County DHS Details Page

Dubuque County DHS
799 Main Street
Dubuque, IA - 52001
(563) 557-8251

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    • Dubuque County DHS Details

    The Supplemental Nutrition Assistance Program, commonly known as SNAP, is part of a federal nutrition program that helps qualifying low-income households purchase nutritious food. This program is designed to increase their nutritional level so that they can stay healthy. 

    Individuals must apply for the program and provide all the required documentation. In order to qualify, applicants must meet certain financial criteria(income, assets) and non-financial (state residency, citizenship/alien status, work registration, and other) requirements. 

    After the application is filed, the individual will be interviewed by a case worker and should be prepared to answer questions related to the household situation. Once it is determined that the applicant is eligible for SNAP benefits, an Electronic Benefit Transfer (EBT) Card will be sent to the individual via mail.

    The amount of benefit provided is based on income, resources and the number of individuals in the household. SNAP benefits are issued monthly on the Electronic Benefit Transfer card. This card can be used just like a debit card at authorized grocery stores and food retailers. 


    Basic Eligibility:
    • Meet income guidelines
    • Be a citizen or legal immigrant
    • All children who are born in the United States can apply even if their parents are not citizens


    SNAP benefits can be used to purchase:
    • Breads and cereals
    • Fruits and vegetables
    • Meats, fish and poultry
    • Dairy products
    • Seeds and plants which produce food for the household to eat.



    SNAP benefits cannot be used to purchase:
    • Beer, wine, liquor, cigarettes or tobacco
    • Any nonfood items, such as: pet foods, soaps, paper products, household supplies
    • Vitamins and medicines
    • Food that will be eaten in the store
    • Hot foods


    For additional information contact the office.

    Office Hours
    • Monday 8:00 AM - 4:30 PM
    • Tuesday 8:00 AM - 4:30 PM
    • Wednesday 8:00 AM - 4:30 PM
    • Thursday 8:00 AM - 4:30 PM
    • Friday 8:00 AM - 4:30 PM
    • Saturday closed
    • Sunday closed

    Need More Information

    We always need more information on our offices so we can keep up to date on changes. If you know of any details that we missed, a new website, hours have changed, etc, please add a comment (below the map on this page), with information. We will then display this for all visitors on this page.









    User questions and answers

    Help our users find out more about Dubuque County DHS.

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    Comments

    1. 2023-10-16 14:45:27

      DHS, your office in Dubuque needs to make it much easier to talk to an actual person. The same with the 1-800 number, when I give the on my card ( which is accurate ) I am told it is not right. I know all are busy but it is NOT respectful to make it impossible to get help when you need it.

    Post Comments and Reviews

    Comments are made for SnapOffices.com reviews of Dubuque County DHS, or updates to be made to our website. If you need to contact Dubuque County DHS, you will need to call them at the phone number provided or visit the website we provide for them above.


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