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Orleans County DSS Details Page

Orleans County DSS
14016 Route 31 West
Albion, NY - 14411
(585) 589-7000
Fax Number: (585) 589-7479

Orleans County DSS Details

The Supplemental Nutrition Assistance Program, commonly known as SNAP, is a federally funded program that assists low-income households purchase nutritious food at authorized grocery stores and other retailers. Individuals must apply for this program and provide all the required documentation.  If approved, recipients receive an electronic benefit card (EBT), which is similar to a debit card. The SNAP benefit is provided monthly directly into the EBT card. Amount of SNAP benefit is based on household size, income and other factors.


Eligibility:

  • Social security numbers
  • Proof of residence 
  • Proof of alien status 
  • Proof of earned Income and unearned Income 
  • Proof of child care expenses if applicable
  • Proof of medical expenses if applicable 
  • Additional documentation pertinent to program guidelines might be requested


Eligible Purchases:

  • Breads and cereals
  • Fruits and vegetables
  • Meats, fish and poultry
  • Dairy products
  • Seeds and plants which produce food for the household to eat


Ineligible Purchases (SNAP benefits cannot be used for):

  • Beer, wine, liquor, cigarettes or tobacco
  • Any nonfood items, such as: pet foods, soaps, paper products, household supplies, vitamins and medicines
  • Food that will be eaten in the store
  • Prepared or hot foods


For additional information email:  information@orleanscountyny.gov 


Office Hours
  • Monday 9:00 AM - 5:00 PM
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday closed
  • Sunday closed

Need More Information

We always need more information on our offices so we can keep up to date on changes. If you know of any details that we missed, a new website, hours have changed, etc, please add a comment (below the map on this page), with information. We will then display this for all visitors on this page.







User questions and answers

Help our users find out more about Orleans County DSS.

How long does it take for my application to get approved?

24 hrs

Wednesday, June 30, 2021


What are the types of assistance I can apply for in this office?

stamps,medicaid,rent help

Wednesday, June 30, 2021


Do I need to make an appointment or can I just come in?

come in

Thursday, June 15, 2023

make appt or call

Wednesday, June 30, 2021


What type of documentation do I need to apply for food stamps?

ID, income.

Thursday, June 15, 2023

i.d. income

Wednesday, June 30, 2021





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